• Radford NW Health provides medical aesthetic services, weight loss programs and telehealth services.

    We are committed to protecting your privacy and complying with:

    • The Health Insurance Portability and Accountability Act (HIPAA)

    • Applicable state laws in Oregon, Utah, and Idaho

    This Notice describes:

    • How your medical information may be used and disclosed

    • Your rights regarding your health information

  • This Privacy Policy applies to:

    In-Person (Oregon):

    • Weight loss programs

    • Neurotoxins (e.g., Botox)

    • Dermal fillers

    • Sculptra

    • PRP (Platelet-Rich Plasma)

    • Joint injections

    Telehealth (Oregon, Utah, Idaho):

    • Virtual consultations

    • Follow-ups

    • Treatment management

  • Personal Information

    • Name, address, phone, email

    • Date of birth

    Medical Information (PHI)

    • Medical history

    • Treatment records

    • Photos (before/after)

    • Lab results

    • Medication and weight loss data

    Telehealth Data

    • Video/audio session data

    • Device/IP address

    • Communications

    Payment Information

    • Billing and payment details (processed securely via third parties)

  • We use your information for:

    • Treatment and care coordination

    • Payment and billing

    • Healthcare operations

    • Appointment reminders and communication

    • Legal and regulatory compliance

    Under HIPAA, we may use your information for treatment, payment, and operations without additional authorization.

  • THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

    We are required by law to:

    • Maintain the privacy of your Protected Health Information (PHI)

    • Provide this Notice

    • Follow the terms currently in effect

    We may update this Notice at any time.

  • We may use or disclose your PHI for:

    Treatment

    • Coordination between providers

    • Treatment planning and procedures

    Payment

    • Insurance billing (if applicable)

    • Payment processing

    Healthcare Operations

    • Quality improvement

    • Staff training

    • Compliance activities

    Other Permitted Uses

    • Public health reporting

    • Legal obligations

    • Preventing serious threats to health or safety

    We will not use your information for marketing without written authorization.

  • You have the right to:

    • Access your records (electronic or paper copies)

    • Request corrections to inaccurate data

    • Request confidential communications

    • Request restrictions on how data is used

    • Receive a list of disclosures

    • Obtain a copy of this Notice

    • File a complaint without retaliation

    These rights are required under HIPAA and reinforced by state law

  • Oregon

    • Medical records are protected under HIPAA and Oregon confidentiality laws

    • Patients may request access and amendments

    • Additional protections may apply to sensitive data

    Utah

    • Right to access and correct personal data

    • Right to file complaints with a privacy authority

    • Right to request confidential communications

    Idaho

    • Follows HIPAA standards with additional provider licensing and confidentiality obligations

  • Telehealth services are protected under HIPAA.

    We:

    • Use secure, encrypted, HIPAA-compliant platforms

    • Limit access to authorized providers

    • Do not record sessions without consent

    Patients should:

    • Use a private, secure environment

    • Protect their own device and internet connection

    Telehealth data is legally protected the same as in-person visits

    Privacy laws and policy guidance | Telehealth.HHS.gov

  • We do not sell your personal or medical information.

    We may share information with:

    • Healthcare providers involved in your care

    • HIPAA-compliant vendors (EHR, scheduling, billing)

    • Payment processors

    • Legal authorities when required

  • We implement:

    • Encryption

    • Secure storage systems

    • Access controls

    However, no system is 100% secure.

  • Our website may use cookies to:

    • Improve user experience

    • Analyze traffic

    You may disable cookies in your browser settings.

  • We retain medical records according to:

    • HIPAA requirements

    • Oregon, Utah, and Idaho retention laws

  • We do not knowingly collect data from individuals under 18 without parental consent.

  • In the event of a data breach involving your PHI, we will notify you as required by HIPAA.

  • We may update this policy at any time. Updates will be posted with a revised effective date.

  • Privacy Officer: Doug Radford
    Business Name: Radford NW Health
    Phone: 971-431-6861
    Fax: 801-810-1372
    Email: email@radfordnwhealth.com

  • If you believe your privacy rights have been violated, you may:

    • Contact us directly

    • File a complaint with the U.S. Department of Health & Human Services

    We will not retaliate against you for filing a complaint.

  • We may take photos for:

    • Medical documentation

    • Treatment planning

    Separate written consent is required for:

    • Marketing or promotional use

Privacy Policy